# Mobile Apps **URL:** https://community.garadget.com/c/integration/mobile-apps/10.md [Latest](https://community.garadget.com/latest.md) · [Categories](https://community.garadget.com/categories.md) · [Tags](https://community.garadget.com/tags.md) --- ## [About the Mobile Apps category](https://community.garadget.com/t/about-the-mobile-apps-category/19)
**Author:** [@garadget](https://community.garadget.com/u/garadget)\ **Replies:** 0
--- ## [Android app not available in Play Store?](https://community.garadget.com/t/android-app-not-available-in-play-store/9886)
**Author:** [@dwang99](https://community.garadget.com/u/dwang99)\ **Replies:** 1\ **Last updated:** [February 9, 2025, 6:01am UTC](https://community.garadget.com/t/android-app-not-available-in-play-store/9886 "2025-02-09T06:01:22Z")
https://play.google.com/store/apps/details?id=com.garadget.android “We’re sorry, the requested URL was not found on this server.” Anybody else getting this issue? EDIT: I see this has been an issue since June 2024 – W… --- ## [iOS authentication issue](https://community.garadget.com/t/ios-authentication-issue/5003)
**Author:** [@gorstj](https://community.garadget.com/u/gorstj)\ **Replies:** 3\ **Last updated:** [January 11, 2025, 4:30pm UTC](https://community.garadget.com/t/ios-authentication-issue/5003 "2025-01-11T16:30:05Z")
New to garadget but getting on well. The app is working ok except for some authentication issues Garadget 2 (1.0.7) on ios 12.1 on iPhone X The app frequently logs out and I have to log back in - is there a setting to… --- ## [Open / close history](https://community.garadget.com/t/open-close-history/3653)
**Author:** [@james](https://community.garadget.com/u/james)\ **Replies:** 2\ **Last updated:** [February 17, 2018, 3:06pm UTC](https://community.garadget.com/t/open-close-history/3653 "2018-02-17T15:06:57Z")
Hi, is it possible to view the history of opening and closing times? --- ## [Where is the Garadget app for Android?](https://community.garadget.com/t/where-is-the-garadget-app-for-android/9704)
**Author:** [@Sacaruso](https://community.garadget.com/u/Sacaruso)\ **Replies:** 2\ **Last updated:** [June 20, 2024, 11:09pm UTC](https://community.garadget.com/t/where-is-the-garadget-app-for-android/9704 "2024-06-20T23:09:14Z")
Where is the Garadget app for Android? Cannot find it on the PlayStore anymore. Thank you. --- ## [Getting error when trying to get IFTTT app authorization](https://community.garadget.com/t/getting-error-when-trying-to-get-ifttt-app-authorization/9584)
**Author:** [@tonester](https://community.garadget.com/u/tonester)\ **Replies:** 0\ **Last updated:** [November 17, 2023, 11:03pm UTC](https://community.garadget.com/t/getting-error-when-trying-to-get-ifttt-app-authorization/9584 "2023-11-17T23:03:40Z")
My IFTTT automation for Garadget Open On Arrival skill stopped working as of approximately last week; I tried to reauthorize the IFTTT app via Garadget.com but upon entering my Garadget creds I get error message “Can not… --- ## [No laser, pulsing purple light, resetting and readding in app fails](https://community.garadget.com/t/no-laser-pulsing-purple-light-resetting-and-readding-in-app-fails/9507)
**Author:** [@hybridblue](https://community.garadget.com/u/hybridblue)\ **Replies:** 0\ **Last updated:** [August 18, 2023, 11:10pm UTC](https://community.garadget.com/t/no-laser-pulsing-purple-light-resetting-and-readding-in-app-fails/9507 "2023-08-18T23:10:20Z")
My unit has been acting up lately. Today It would not connect even after being power cycled. When it did connect the app would show “Unknow Variable: doorStatus”. I have logged out, logged back in. Force closed the app, … --- ## [Bug reported by app](https://community.garadget.com/t/bug-reported-by-app/9177)
**Author:** [@Canelo](https://community.garadget.com/u/Canelo)\ **Replies:** 0\ **Last updated:** [December 20, 2022, 7:31pm UTC](https://community.garadget.com/t/bug-reported-by-app/9177 "2022-12-20T19:31:24Z")
Hi, My Garadget stopped working and disconnected around Dec 10th, 2022. When trying to reconnect it, at the moment of selecting the WiFi, the app crash as a bug in the app. Has anyone have been able to workaround this?… --- ## [Change Alert Tone](https://community.garadget.com/t/change-alert-tone/9138)
**Author:** [@barrydotcom1](https://community.garadget.com/u/barrydotcom1)\ **Replies:** 0\ **Last updated:** [November 25, 2022, 12:49am UTC](https://community.garadget.com/t/change-alert-tone/9138 "2022-11-25T00:49:48Z")
Garadget -Android, how to change the Alert tone? It is set only to annoying default tone --- ## [Change Alert Tones - Android](https://community.garadget.com/t/change-alert-tones-android/9137)
**Author:** [@barrydotcom1](https://community.garadget.com/u/barrydotcom1)\ **Replies:** 0\ **Last updated:** [November 24, 2022, 6:29pm UTC](https://community.garadget.com/t/change-alert-tones-android/9137 "2022-11-24T18:29:18Z")
I installed Garadget on new Android device, but all alerts that are enabled are using a default tone. How can I change that? Happy Thanksgiving Barry --- ## [Apple Carplay](https://community.garadget.com/t/apple-carplay/7754)
**Author:** [@Jase\_Bates](https://community.garadget.com/u/Jase_Bates)\ **Replies:** 3\ **Last updated:** [July 6, 2022, 3:07am UTC](https://community.garadget.com/t/apple-carplay/7754 "2022-07-06T03:07:36Z")
Is Garadget going to be ever available on apple car play ? --- ## [Difficulting logging in to Android app](https://community.garadget.com/t/difficulting-logging-in-to-android-app/8076)
**Author:** [@svtdoug](https://community.garadget.com/u/svtdoug)\ **Replies:** 6\ **Last updated:** [June 26, 2022, 1:57am UTC](https://community.garadget.com/t/difficulting-logging-in-to-android-app/8076 "2022-06-26T01:57:45Z")
I’ve had my Garadget for 3 or 4 years. When it works, its great. But for whatever reason, about every 3 months, the app requires me to log in again. Why is this?. I want an option to ALWAYS remember my login. ALWAYS… --- ## [Login Failed](https://community.garadget.com/t/login-failed/8809)
**Author:** [@scmadigan](https://community.garadget.com/u/scmadigan)\ **Replies:** 0\ **Last updated:** [April 28, 2022, 10:43am UTC](https://community.garadget.com/t/login-failed/8809 "2022-04-28T10:43:33Z")
I cannot login on the IOS app. I have reset the password twice. I have uninstalled and reinstalled the app. Login on the website works fine. It says invalid email or password when using the same credentials on the app. … --- ## [Garage door only opening halfway](https://community.garadget.com/t/garage-door-only-opening-halfway/8666)
**Author:** [@mplumie](https://community.garadget.com/u/mplumie)\ **Replies:** 1\ **Last updated:** [January 19, 2022, 5:09am UTC](https://community.garadget.com/t/garage-door-only-opening-halfway/8666 "2022-01-19T05:09:59Z")
My garage door only opens halfway and then stops using this app had the unit for about 2 years works fine up until now tried unplugging the unit replugging it in un uninstalled app reinstalled it , it’s weird that I woul… --- ## [Can log in web, can't log in Android](https://community.garadget.com/t/can-log-in-web-cant-log-in-android/8597)
**Author:** [@blaha](https://community.garadget.com/u/blaha)\ **Replies:** 1\ **Last updated:** [November 15, 2021, 1:38pm UTC](https://community.garadget.com/t/can-log-in-web-cant-log-in-android/8597 "2021-11-15T13:38:21Z")
I can log in with my email/password on Doors (no doors shown, but I figured it’s because I’m on MQTT) I can’t log in on Android with the same credentials. “User credentials are invalid” --- ## [New Android App](https://community.garadget.com/t/new-android-app/6935)
**Author:** [@garadget](https://community.garadget.com/u/garadget)\ **Replies:** 54\ **Last updated:** [November 13, 2021, 5:51am UTC](https://community.garadget.com/t/new-android-app/6935 "2021-11-13T05:51:57Z")
CURRENT STATUS The new Android is now published in the Google Play Store. Visit Play Store app listing Signup for early access to future releases APK Download for side loading Screenshot: What’s New: Complete … --- ## [Garadget showing offline](https://community.garadget.com/t/garadget-showing-offline/8553)
**Author:** [@taupe33](https://community.garadget.com/u/taupe33)\ **Replies:** 2\ **Last updated:** [October 18, 2021, 9:16am UTC](https://community.garadget.com/t/garadget-showing-offline/8553 "2021-10-18T09:16:24Z")
Hello, my 2 garadgets have been showing offline in the IOS app for the last 25 days. I do get alerts sometimes and there is a strong wifi signal in the garage. I have also tried changing the power adapters with no succes… --- ## [Night alerts not working, Android](https://community.garadget.com/t/night-alerts-not-working-android/8537)
**Author:** [@RichF](https://community.garadget.com/u/RichF)\ **Replies:** 2\ **Last updated:** [October 11, 2021, 12:03am UTC](https://community.garadget.com/t/night-alerts-not-working-android/8537 "2021-10-11T00:03:34Z")
I live in an HOA community and we often forget to close our garage door. Anywhere from 11pm to 2am we get a call from security telling us our door is open. :frowning: I’ve tried setting night alerts on 3 different devic… --- ## [Not receiving notifications](https://community.garadget.com/t/not-receiving-notifications/8465)
**Author:** [@Mfdooey](https://community.garadget.com/u/Mfdooey)\ **Replies:** 5\ **Last updated:** [August 2, 2021, 4:54pm UTC](https://community.garadget.com/t/not-receiving-notifications/8465 "2021-08-02T16:54:51Z")
Not receiving push notifications on Android or ios app is there a server problem? --- ## [2 users on same account](https://community.garadget.com/t/2-users-on-same-account/7891)
**Author:** [@dstill](https://community.garadget.com/u/dstill)\ **Replies:** 5\ **Last updated:** [July 14, 2021, 1:50am UTC](https://community.garadget.com/t/2-users-on-same-account/7891 "2021-07-14T01:50:58Z")
Is it possible for me and my partner to log into the same account so we can both operate the 2 Garaget units I have through separate mobile devices? --- ## [Fingerprint authentication](https://community.garadget.com/t/fingerprint-authentication/8411)
**Author:** [@derekmahlitz](https://community.garadget.com/u/derekmahlitz)\ **Replies:** 1\ **Last updated:** [June 26, 2021, 4:00am UTC](https://community.garadget.com/t/fingerprint-authentication/8411 "2021-06-26T04:00:32Z")
Everytime I open android app I authenticate with fingerprint but the password also needs filling in, then next time no password filled in. Fingerprint should just put you in correct? --- ## [App & Email notification down?](https://community.garadget.com/t/app-email-notification-down/8394)
**Author:** [@winhawk](https://community.garadget.com/u/winhawk)\ **Replies:** 3\ **Last updated:** [June 15, 2021, 5:54pm UTC](https://community.garadget.com/t/app-email-notification-down/8394 "2021-06-15T17:54:51Z")
I just noticed my app & email notification is not functioning… Is the server down?? --- ## [False Closed/Open alerts](https://community.garadget.com/t/false-closed-open-alerts/8315)
**Author:** [@Bosque](https://community.garadget.com/u/Bosque)\ **Replies:** 6\ **Last updated:** [May 12, 2021, 5:03am UTC](https://community.garadget.com/t/false-closed-open-alerts/8315 "2021-05-12T05:03:04Z")
Periodically we get false closing/closed then opening/open notifications right away. Good internet connection - -55db. Reflector in place w/ 98%. Can’t recall if it’s always open then closed or closed then open. Only ann… --- ## [iPhone widget design?](https://community.garadget.com/t/iphone-widget-design/499)
**Author:** [@bisaacson](https://community.garadget.com/u/bisaacson)\ **Replies:** 13\ **Last updated:** [April 13, 2021, 2:34pm UTC](https://community.garadget.com/t/iphone-widget-design/499 "2021-04-13T14:34:52Z")
Have you considered designing a widget for iPhone users? Having the ability to swipe and get immediate access to garadget would be a huge improvement in my eyes. --- ## [No notifications?](https://community.garadget.com/t/no-notifications/7962)
**Author:** [@slobato9594](https://community.garadget.com/u/slobato9594)\ **Replies:** 8\ **Last updated:** [January 18, 2021, 8:07pm UTC](https://community.garadget.com/t/no-notifications/7962 "2021-01-18T20:07:35Z")
Anyone else not getting notifications? Nothing has changed on my end. Same phone (Android 10), wifi, garadget. I checked all the obvious, alerts are on in the app, notifications are allowed on the phone, app is set to … --- ## [Help understanding alerts](https://community.garadget.com/t/help-understanding-alerts/845)
**Author:** [@danc](https://community.garadget.com/u/danc)\ **Replies:** 11\ **Last updated:** [December 19, 2020, 11:36am UTC](https://community.garadget.com/t/help-understanding-alerts/845 "2020-12-19T11:36:26Z")
I just got my Garadget set up today and everything went smoothly. However, I'm having trouble understanding the alerts. I'm using the iOS app if that makes a difference. If there's documentation on this somewhere I misse… --- ## ["User credentials are invalid" when trying to sign into the android app](https://community.garadget.com/t/user-credentials-are-invalid-when-trying-to-sign-into-the-android-app/8015)
**Author:** [@Gadgetskopf](https://community.garadget.com/u/Gadgetskopf)\ **Replies:** 3\ **Last updated:** [December 19, 2020, 4:32am UTC](https://community.garadget.com/t/user-credentials-are-invalid-when-trying-to-sign-into-the-android-app/8015 "2020-12-19T04:32:49Z")
Everything worked fine yesterday. 10 minutes ago, I opened the app and no door showed. I rebooted the device, and confirmed it was responding to my Hubitat via MQTT. I am able to log into the web portal and that shows… --- ## [Location alert renamed in new app?](https://community.garadget.com/t/location-alert-renamed-in-new-app/8009)
**Author:** [@mikeT](https://community.garadget.com/u/mikeT)\ **Replies:** 2\ **Last updated:** [December 17, 2020, 10:43pm UTC](https://community.garadget.com/t/location-alert-renamed-in-new-app/8009 "2020-12-17T22:43:48Z")
I updated to the new app because the old one stopped working :slightly\_smiling\_face: On the alert setup screen at the bottom there is an alert labeled “departure alert”. This seems to match up with the description for… --- ## [Viewing history](https://community.garadget.com/t/viewing-history/7903)
**Author:** [@Atencio](https://community.garadget.com/u/Atencio)\ **Replies:** 1\ **Last updated:** [November 8, 2020, 6:12pm UTC](https://community.garadget.com/t/viewing-history/7903 "2020-11-08T18:12:26Z")
I would like to view the history of the garage door status over a specific period, like last night. I don’t see any notifications as I would expect. I have an alert set to tell me if the garage door is open more than 10 … --- ## [Device suddenly not recognized by app](https://community.garadget.com/t/device-suddenly-not-recognized-by-app/7778)
**Author:** [@matt\_b](https://community.garadget.com/u/matt_b)\ **Replies:** 2\ **Last updated:** [September 27, 2020, 10:18pm UTC](https://community.garadget.com/t/device-suddenly-not-recognized-by-app/7778 "2020-09-27T22:18:48Z")
This morning I tried to close the garage door and the app took me to the “add device” page, as if the previous device was not present. The device seems to be operating properly, and is not in setup mode. Anyone know wh… [Next page](https://community.garadget.com/c/integration/mobile-apps/10.md?page=1)