I was not receiving any notifications on my Android device. When enabling/disabling alerts getting following messages:
- Successfully updated event alerts.
- There was an error sending the command. Please try again.
After troubleshooting with Dennis I was finally able to resolve it.
Issue: Not receiving any notifications on the device.
Cause: I installed a new ROM and restored my applications using Titanium Backup.
Every time you install a new ROM the device ID gets changed (exception if you are receiving an OTA).
Resolution: Uninstalled the application and re-installed it from Google Play store.
- So in future if you are not getting alerts the first thing to check if there is an updated version of application available.
- Un-install and re-install the application, this will mostly resolve the issue unless there is some problem from the backend.
I hope this helps everyone and no one has to go through the same thing again.