FYI, I just tried the last beta version mentioned and it fixed my notifications issues on Oreo 8.1 (Pixel 2 XL). I installed it via ADB, although I am not sure if that is required.
I had to first uninstall the play store version (1.13) because I got the error below when trying to overwrite it. Works fine so far and Android reports the beta app as version 1.15.
Failed to install garadget_22_06.apk: Failure [INSTALL_FAILED_UPDATE_INCOMPATIBLE: Package volpis.com.garadget signatures do not match the previously installed version; ignoring!]
I just installed the beta, and it shows that my door is open half way. It is not. I’ve opened and closed it a few times, but it always shows half open when I refresh. This is also the case from the web view.
Daryl,
Please close the door using the wall button and make sure the app reports the door as closed.
If it doesn’t, then please make sure the laser is pointed at the center of the reflective tag and the reflection reported in settings is well above the threshold value.
same here using new APK above and getting no notifications on my note 9
and yes I have notifications allowed in settings for the app and I have it set on the android settings to allow notifications too
Hope you can make a fix for this, thanks for a GREAT PRODUCT!
@TLATACKI & @dallasnights,
Thanks. Do you get notifications back if you logout and log back in?
Also try toggling one of the notifications off and later back on. Does that help?
While testing please keep in mind that notifications are suppressed when app is active so exit to main screen and operate the door from another device or using wall button.
I’ve upgraded my existing app and I can confirm that I am no longer receiving alerts. Here are steps I’ve taken to attempt to resolve, but none have worked. I did all my testing with the app not active on my device.
Turned off a notification, exit, relaunch, turn back on.
Tapped the “Authenticate” menu and re-entered credentials.
Tapped the “Logout” menu, exited, used the “close all” on recent apps list, relaunch and entered credentials.
Attempted #1 again.
Logged out, uninstalled app, reinstalled the beta, relaunched (note even though I uninstalled it did not ask for credentials) tapped logout, reentered credentials
Uninstalled. Reinstalled from store. (notifications still did not work with this version) Reupgraded to beta
That’s where I’m sitting so far. I wonder if something has changed with the app that requires the push notifications to be reset at the server like you’ve done for me before.
I updated to the new binary (quick turnaround!!!), unfortunately it did not resolve the issue. I have went through the steps that I mentioned above and it still isn’t notifying me. Even the current version in the store has stopped providing notifications so I don’t know if something got messed up with the AWS subscriptions or if there’s something else going on. Are there any debug logs that I can send, or does it already do that?