IOS App isn't working

#1

My phone app hasn’t been working since last night. Every time I select the app, it just sits there loading. I’m able to access via my PC but wondering if there’s an issue with the phone app.

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#2

Please try logging out and logging back in.
That worked for few others who reported the same issue.

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#3

Okay, this seems to be way more trouble than it should.
Naturally, I forgot my password so I reset it.
Works great on my PC but the user name and password wont take on my iPhone.
After MANY attempts, I deleted the App and reinstalled it with the same results.
Is there a delay updating the password via the IOS App? I didn’t intend on spending an hour trying to get this to work.

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#4

When you are logging in on the mobile app, make sure your phone doesn’t capitalize any letters in login/email.

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#5

Any other ideas?

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#6

If you can login at https://www.garadget.com/my/ the same should work for the mobile app.
There is no propagation delay for new password.

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