# Merlin Powerlift 2500

**URL:** <https://community.garadget.com/t/merlin-powerlift-2500/9228>\
**Category:** Wiring Openers\
**Created:** [January 30, 2023, 2:04am UTC](https://community.garadget.com/t/merlin-powerlift-2500/9228 "2023-01-30T02:04:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![John3](https://community.garadget.com/letter_avatar_proxy/v4/letter/j/ed655f/32.png) [@John3](https://community.garadget.com/u/John3)\
**Post date:** [January 30, 2023, 2:04am UTC](https://community.garadget.com/t/merlin-powerlift-2500/9228/1 "2023-01-30T02:04:01Z")

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The above 2 remotes do not work, have new batteries, works on wall bell push, any ideas.  
Do you know what the voltage is at the bell push,

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**Author:** ![garadget](https://community.garadget.com/user_avatar/community.garadget.com/garadget/32/34_2.png) [@garadget](https://community.garadget.com/u/garadget)\
**Post date:** [January 30, 2023, 4:27am UTC](https://community.garadget.com/t/merlin-powerlift-2500/9228/2 "2023-01-30T04:27:47Z")

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John,  
This website is a support resource for the Garadget controller. It doesn’t look like your question is related to the this product.

As for your remotes, there may be a pairing process for allowing them to control your opener. Usually it’s a “learn” button on the motor that you need to press and then click on the remote. If you need further help with this issue, here are the general support resources for Merlin openers:

## Merlin service centres

New Zealand  
Auckland phone 09 415 4393  
Phone toll free 0800 653 667 or 0800 MERLIN  
Fax toll free 0800 653 663

Australia  
NSW, Vic, Qld, WA  
Phone toll free 1800 638 234  
Fax toll free 1800 888 121

[www.merlingo.com](http://www.merlingo.com)

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**Author:** ![ckeller52](https://community.garadget.com/user_avatar/community.garadget.com/ckeller52/32/2731_2.png) [@ckeller52](https://community.garadget.com/u/ckeller52)\
**Post date:** [February 3, 2023, 12:13am UTC](https://community.garadget.com/t/merlin-powerlift-2500/9228/3 "2023-02-03T00:13:26Z")

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If this is about your remotes not working after you installed Garadget I had the same issue with a different opener. I separated the garage door antenna as far away as I could from all wires connected to Garadget and the controllers started working again.