# Offline garage

**URL:** <https://community.garadget.com/t/offline-garage/8160>\
**Category:** Hardware\
**Created:** [February 7, 2021, 7:49pm UTC](https://community.garadget.com/t/offline-garage/8160 "2021-02-07T19:49:46Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![rande23](https://community.garadget.com/letter_avatar_proxy/v4/letter/r/e99b99/32.png) [@rande23](https://community.garadget.com/u/rande23)\
**Post date:** [February 7, 2021, 7:49pm UTC](https://community.garadget.com/t/offline-garage/8160/1 "2021-02-07T19:49:46Z")

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My garage keeps going offline but if I open it with the opener it will work fine after a few hours . I also replaced the usb cable and hub and still the same issue.

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**Author:** ![garadget](https://community.garadget.com/user_avatar/community.garadget.com/garadget/32/34_2.png) [@garadget](https://community.garadget.com/u/garadget)\
**Post date:** [February 7, 2021, 10:17pm UTC](https://community.garadget.com/t/offline-garage/8160/2 "2021-02-07T22:17:53Z")

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By “hub” do you mean the power adapter?

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**Author:** ![rande23](https://community.garadget.com/letter_avatar_proxy/v4/letter/r/e99b99/32.png) [@rande23](https://community.garadget.com/u/rande23)\
**Post date:** [February 7, 2021, 10:38pm UTC](https://community.garadget.com/t/offline-garage/8160/3 "2021-02-07T22:38:21Z")

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Yes that is correct

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**Author:** ![goair](https://community.garadget.com/letter_avatar_proxy/v4/letter/g/6f9a4e/32.png) [@goair](https://community.garadget.com/u/goair)\
**Post date:** [February 8, 2021, 3:12pm UTC](https://community.garadget.com/t/offline-garage/8160/4 "2021-02-08T15:12:36Z")

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Hi  
I had similar problems since some weeks.  
I had changed all three power adapter, but is not better.  
Wifi is top…

regards  
stefan

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**Author:** ![rande23](https://community.garadget.com/letter_avatar_proxy/v4/letter/r/e99b99/32.png) [@rande23](https://community.garadget.com/u/rande23)\
**Post date:** [February 8, 2021, 3:13pm UTC](https://community.garadget.com/t/offline-garage/8160/5 "2021-02-08T15:13:27Z")

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Any help or suggestions?

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**Author:** ![garadget](https://community.garadget.com/user_avatar/community.garadget.com/garadget/32/34_2.png) [@garadget](https://community.garadget.com/u/garadget)\
**Post date:** [February 8, 2021, 4:56pm UTC](https://community.garadget.com/t/offline-garage/8160/6 "2021-02-08T16:56:39Z")

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Randy,  
Please PM the device ID of your unit, I’ll check that it is at the latest firmware.  
Also, what is the LED indication on your Garadget when you find it offline?

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**Author:** ![Sparty1704](https://community.garadget.com/user_avatar/community.garadget.com/sparty1704/32/641_2.png) [@Sparty1704](https://community.garadget.com/u/Sparty1704)\
**Post date:** [February 10, 2021, 3:21pm UTC](https://community.garadget.com/t/offline-garage/8160/7 "2021-02-10T15:21:53Z")

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I get the same issue. There is no light on the device when it goes offline. I have to power cycle or push a button and it works for a few weeks. I’ll pm you the device ID.

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**Author:** ![garadget](https://community.garadget.com/user_avatar/community.garadget.com/garadget/32/34_2.png) [@garadget](https://community.garadget.com/u/garadget)\
**Post date:** [February 10, 2021, 5:43pm UTC](https://community.garadget.com/t/offline-garage/8160/8 "2021-02-10T17:43:15Z")

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@Sparty1704: In your case I would try replacing the power adapter first. Any USB charger will work for this purpose.
