Open when app said closed

The garadget for opening app complete when for is only half way up. It’s this timing issue causing the for to become out of sinc. While testing the door was open when my app said it was closed.other times it travels shirt distance and stopped. Help please

Please close the door using the wall button and confirm that the app shows it as closed.
After that open the door and close with the app. If you temporarily see “stopped” status then increase the motion time setting. If animation in app switches to “closed” long before it completes then decrease the motion time setting.