Reflection stays at 98%

Install
1

Garadget was working 100% great for the first two months. No problems.

Just last week it seems that the reflection is stuck at 98%. No matter what surface I put in front of the laser, it will read 98%. (Hand, black tape, etc).

This results in the door always reading as always being closed. Therefore I can open the garage but I’m not able to close it. This is because it is always already reading as closed.

2

Can you please confirm that there is nothing in the way of the laser (e.g. spiderwebs, release rope etc).
Also, please try resetting the unit by pressing “R” button.

3

I did not know there was a reset button. It worked!

Thank you

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