# Response status code unacceptable

**URL:** https://community.garadget.com/t/response-status-code-unacceptable/3639
**Category:** Device Setup
**Created:** [February 12, 2018, 2:08pm UTC](https://community.garadget.com/t/response-status-code-unacceptable/3639 "2018-02-12T14:08:38Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![kramer](https://community.garadget.com/user_avatar/community.garadget.com/kramer/32/1866_2.png) [@kramer](https://community.garadget.com/u/kramer)
#### Post date: [February 12, 2018, 2:08pm UTC](https://community.garadget.com/t/response-status-code-unacceptable/3639/1 "2018-02-12T14:08:38Z")

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I cannot open or close my garage using IFFFT. I logged off and logged on on my garadget account and my IFFFT account. Please help

 ![ADB31603-4FAA-42A3-8F47-33B73F68F840](https://community.garadget.com/uploads/default/original/1X/39d68e4fc4d01d48949c0e097282ca42256bce72.jpg)

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### Author: ![garadget](https://community.garadget.com/user_avatar/community.garadget.com/garadget/32/34_2.png) [@garadget](https://community.garadget.com/u/garadget)
#### Post date: [February 12, 2018, 2:15pm UTC](https://community.garadget.com/t/response-status-code-unacceptable/3639/2 "2018-02-12T14:15:47Z")

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Please troubleshoot by testing Garadget’s action in another applet, for example [this one](https://ifttt.com/applets/uARgThEv-open-garage-door-with-button-widget). This should give the idea if this is applet level, account level or temporary issue.

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### Author: ![kramer](https://community.garadget.com/user_avatar/community.garadget.com/kramer/32/1866_2.png) [@kramer](https://community.garadget.com/u/kramer)
#### Post date: [February 12, 2018, 3:38pm UTC](https://community.garadget.com/t/response-status-code-unacceptable/3639/3 "2018-02-12T15:38:22Z")

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![DB4E4D30-63B1-4CE1-8988-D4870C0B46B6](https://community.garadget.com/uploads/default/original/1X/68274ab62dd280529f62bf65503c7141b8bd9c67.jpg)  
That won’t work either

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### Author: ![garadget](https://community.garadget.com/user_avatar/community.garadget.com/garadget/32/34_2.png) [@garadget](https://community.garadget.com/u/garadget)
#### Post date: [February 12, 2018, 4:27pm UTC](https://community.garadget.com/t/response-status-code-unacceptable/3639/4 "2018-02-12T16:27:40Z")

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Thanks for the update. Looks like account level issue.  
Please try to re-authorize Garadget with your IFTTT account by following “Edit Connection” link [here](https://ifttt.com/services/garadget/settings).

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### Author: ![kramer](https://community.garadget.com/user_avatar/community.garadget.com/kramer/32/1866_2.png) [@kramer](https://community.garadget.com/u/kramer)
#### Post date: [February 12, 2018, 5:37pm UTC](https://community.garadget.com/t/response-status-code-unacceptable/3639/5 "2018-02-12T17:37:18Z")

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Thanks for the help. Couldn’t logon with my phone weird login loop. Had to use PC web browser.

Kramer