# Unable to re-setup device

**URL:** https://community.garadget.com/t/unable-to-re-setup-device/3586
**Category:** Device Setup
**Created:** [February 4, 2018, 7:34pm UTC](https://community.garadget.com/t/unable-to-re-setup-device/3586 "2018-02-04T19:34:38Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![garadget](https://community.garadget.com/user_avatar/community.garadget.com/garadget/32/34_2.png) [@garadget](https://community.garadget.com/u/garadget)
#### Post date: [February 18, 2018, 3:45am UTC](https://community.garadget.com/t/unable-to-re-setup-device/3586/4 "2018-02-18T03:45:20Z")

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Pierre,  
You can try to [re-flash the device with new firmware using the USB connection](https://community.garadget.com/t/firmware-release-v1-20/3506/9).  
The process is somewhat techy so if you don’t want to deal with it, you can send your Garadget in for the warranty service.

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