This morning my unit stopped working, so I went through the setup again. Everything seems to be setup properly, but the app still show the unit off-line with an error “The request timed out”. Now it says I have no doors. What should I do?
I tried add the door again and not the app says “Could not communicate with Particle cloud. Make sure your iOS device is connected to the internet and retry.”. My iPhone is connected to the internet.
I removed the app and added my door back, and it seems to be doing a firmware update now. Waiting for it to come on-line.