Android app not updating regularly, door is open but shows closed etc

feature-request
client-apps
android
issue-report
Tags: #<Tag:0x00007fad6fcf1ee8> #<Tag:0x00007fad6fcf1d58> #<Tag:0x00007fad6fcf1c18> #<Tag:0x00007fad6fcf1ad8>

#1

Hi,

I just installed my two Garadgets. That went reasonably smooth (comments in a separate topic) and I can control my doors using the app. Reflection numbers are 98 and 99 when closed and 0 when open. Pretty confident the hardware is working as it should. The trouble is that when someone opens the door without the app (by pressing a wall button or car remote) the app doesn’t seem to react. The web interface reacts just fine. Under settings it shows the most recent update was ‘moments ago’. I conclude that data push works fine. In the app however it shows last contact was ‘206 seconds’ ago. Shouldn’t the app refresh a bit more often than that? Maybe refresh frequently over wifi and not so often over cellular?

I notice that when I pull down on the doors screen it refreshes.

Anyway, please let me know how it supposed to work so I can see if that is what it really does. Maybe then we can talk about changing this behavior :slight_smile:

Thanks,

Sander


#2

Also noticed this as well. The android app needs more refining. It takes too long to open/login and the refreshing is really non existant. Its like it grabs the state when opening the app and then doesn’t really refresh frequently or at all after.

I now use the web app as its way faster and doesn’t have this problem. I know my friends who have garadgets have integrated it with HomeAssistant and just use that as its faster than the android app.


#3

Thanks for your feedback.
The Android app will get some love soon.
Additionally to the status updates there was a reported issue with the door renaming.
Please keep posting what else needs to fixed or improved.


#4

Thanks heaps for the response! really appreciate the support you provide here!


#5

Thank you! LAN refresh should ideally be snappy. WAN refresh would be best on-demand to reduce mobile data consumption. In any case, a manual refresh is a good enough workaround for now. At first I didn’t realize this was possible.