Cannot open or close with Genie silent 1000

I shorted the two wires from the garadget module but will not open. The wall control works fine so must be a security issue. If I find the learn button and press it do I try to open the door with my phone app at the same time?

I searched the board for the model and found a relevant post.
To interface with any third-party smart controller you’ll need a dry contact adapter (PN: 38013R).