Can't open or close door

Notifications are working fine on Apple 6 phone, but I can’t open or close the door. Not good if you forgot to close your garage door.

Is this a recent issue or the door control never worked in your Garadget setup?
You can always test the wiring and compatibility by momentarily shorting the two screws in Garadget’s blue terminal. If the connection is correct and garage door opener is compatible then that should open/close door as if you pushed the wall button.

It used to work. I’m not sure when it stopped but it was recently

Please check the wiring as described above and let me know the outcome.

Yes, that opened the door

Still can’t open/close the door with either ipad or iphone

Mary, please PM your order details and we’ll arrange the service for your Garadget.