I’ve had my Garadget for 3 or 4 years. When it works, its great. But for whatever reason, about every 3 months, the app requires me to log in again. Why is this?. I want an option to ALWAYS remember my login. ALWAYS! The problem is the app is very difficult to log in. Even when I enter the correct email address and password! And this always happens at the worst time, when I am in hurry, trying to get into my garage after a bike ride, or trying to close the door when leaving in a rush.
So I can login from the website using my normal email address and password, using the Web Access link. But using the very same email address and password on the app, quadruple checked, it fails! This is very frustrating! I’ve even tried resetting my password and it says it does not recognize my email address! WTFO?
So two things to fix, allow ALWAYS REMEMBER LOGIN, and fix the login on the app so it works! Also, in the app, you need a feature to allow the user to see the full password after its been entered.