Hello, my 2 garadgets have been showing offline in the IOS app for the last 25 days. I do get alerts sometimes and there is a strong wifi signal in the garage. I have also tried changing the power adapters with no success. Please help as usability is zero right now.
Thanks
MD
1 Like
@taupe33 - I have seen that happen a few times for me. A few things to help troubleshoot. Try the cloud access, garadget.com/my/login.php. Do you get the same results? Try logging out/in of the app.
Usually this corrects it for me. One time I had to re-setup my garadget, but it was quick. Hope that helps!
I have the same issue and have put the Garadget on a controllable USB and power strip seen here on Amazon: https://www.amazon.com/dp/B07TS2GZCJ/ref=cm_sw_r_sms_api_glt_fabc_GD34ZDZMKBN04KEG6A7Z?_encoding=UTF8&psc=1
So I can reset the Garadget when this happens it also lets me turn off the garage door power for longer trips so the door can not be opened when I am out of town.
Hope this helps!!!