Please close the door with the wall button and verify that the app reports the door as closed. If the status is not correctly reported, make sure that the laser is still pointed at the center of the reflective tag and there’s sufficient reflection. When the door is close the reflection rate in settings should be well above the threshold setting.
Here’s what has happened:
- you sent the command to close the door and the door started to close
- when the door fully closed, the sensor failed to detect it and without the confirmation the controller decided that the door stopped half way.
- knowing that the door is closed you sent the command to open it. Controller thinking that the door is half open issued the command to open from half opened state which happens to be two button clicks.
- first button click started opening the door, second button click stopped it shortly after
If low reflection is the reason for the sensor issue, please check out this conversation.