How to delete a door when device is obsolete?

Install Device Setup
1

I need to return a garadget device since it has a loose contact (USB plug at device). I added another garadget device as a replacement and do now have 2 doors. How can I delete the obsolete one via App or Webinterface?

2

Please PM me the device ID and name of the unit you want removed. I’ll take care of it.

3

Is there still no way to do this from the app? I have a door I want to remove as well.

1 Like
4

There’s a way to do that through API or command line interface, but it’s not currently in the app.
Please PM me the ID and name of the unit and I’ll take care of it for you.

7

Hi I would like to delete a Door from my app or cloud service… What does PM mean? How can I send you the info for you all to help me with this? thank you,

8

Ian, PM stands for Personal (Private) Message, this is the post that only recipient will see. To send PM, please click on the profile picture and then on blue “Message” button.

10

Hi could you remove a door from my account that is obsolete. It’s called Kates_Garage_Door - ID is 23004****0353431.

Thank you

11

This feature is now available in the mobile app.
Please download the latest version from the app store.