IFTTT - We can't access your service


#1

My Garadget has been working great for 6+months now. However, just in the last 24 hours it will not work with any IFTTT applets. Each time i try to configure or reconfigure an applet I get a large RED banner at the top of my computer screen that says "We Can’t Access Your Service."

I have also started getting a “Parse error, nme=” error each time I open the Garadget app on my phone. The app does open and close the door just fine.

I have reset everything with the same results.

Any ideas?


#2

I just ran the API test on Garadget’s IFTTT channel and all seems to work fine.
Are you able to logout and login back into your account on the web/app?
Maybe you need a password reset?


#3

Resetting password did not seem to help. When I go to IFTTT and click on Garadget Service Icon and then try to set up a new applet it gets to the Which Door? question and hangs at “Loading. . .” It does the same thing when trying to reconfigure my old applets with Garadget but no other IFTTT applets.

Door%20problem


#4

Jim,
This may be something account specific. I assume you tested your new password by logging out logging back in. Do you see your device(s) in the web app?


#5

Yes, I can open and close the door just fine within the app.