No Devices Found iOS app

My iOS app kept crashing so I reinstalled it. I logged into my Garadget account but it doesn’t find the door. If I log in to the web interface, the door shows up fine.

Same here what happened?? I’m stick and can’t open my garage

I’m stuck and have to park on the street now

Can you log in on the web interface https://www.garadget.com/my/? That might work for you.

Any luck with the app yet

My door opens with web interface but device not found on IOS app after installing the new app. Please help.

Randy & Sarah,
Please PM your device IDs, I’ll take a look.

Should I send you my device ID as well?

Sure, I’ll check it out.