No laser, pulsing purple light, resetting and readding in app fails

My unit has been acting up lately. Today It would not connect even after being power cycled. When it did connect the app would show “Unknow Variable: doorStatus”. I have logged out, logged back in. Force closed the app, rebooted the phone…etc.

Then I tried to factory reset the garadget, It makes it through most of the setup process but fails at the end. I can see it connected to my network and it has an IP address but I cannot get to it in the app and trying to re-do the setup process ends with the same results.

Anyone have any suggestions?