No photon-xxx wifi network

wifi
device-setup
signal
Tags: #<Tag:0x00007fad73739998> #<Tag:0x00007fad737396f0> #<Tag:0x00007fad73739560>

#1

Just started setup. The blue light on L is bliniking as expected. No photon-xxx wifi network is visisble on either of 2 phones or laptop. All devices are sitting right next to the garadget device.

Any ideas?


#2

That’s unusual. All devices are tested for this prior to shipment.
After resetting with “R” button there’s not much there is to try.
Please proceed with the exchange through the channel where you bought your unit.