Offline trouble shooting help please

My device has been offline for 20 hours any help?
I have reinstalled and unlugged with no success

What is the LED indication on your Garadget when it powers up?

Blue slow blinking I believe

Sometimes green

Blue slow blinking status indicates that device is connected. Blinking green indicates that it is trying to connect. Are those indications alternating? Is there an occasional red blink?

I figured it out , it works now and thank you