Server status

I am not getting app notifications nor email notifications after opening & closing. Is the server down?

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I have had the same problem for a week or so. No notification with door open or close. I have flipped the switch to enable the open notification on/off without improvement

I’m having the same issue. This has been working perfectly for years and now recently the notifications have almost stopped. Occasionally I receive them but most times nothing. I have deleted and reinstalled plus checked all the settings but still no notifications.
Can you please help

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Same issue here - no notifications suddenly the last several weeks.

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Before digging further, is everything ok with the server. My Garadget is connected to home internet but getting the good ole TimeOut message??? Many thanks!

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Mine seems to be working… 06/27/2025 1:15am PST

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Thanks for your reply winhawk, I’ll do some digging :slight_smile:

Folks, don’t waste your time. You’ll continue to receive your notifications late. I had the problem of delayed notifications for approx. 8 months. I thought it was my phone and the lock screen setting - Nope! I believe the developer has dialed down their subscription to whichever cloud provider’s service they use. So, this past weekend, I changed to another manufacture’s device and I’m getting notifications within seconds.

This new company’s UI is full of ads and up-selling, and doesn’t have all of the features that Garadget has, but it works.

I take my hat off to Garadget’s developer. It was an awesome product for years (I got mine at least 7 years ago), but the support and the reliability is no longer there. The device still works though, but I need my notifications to arrive almost immediately so I know when someone is either coming in or leaving via the garages for obvious reasons.

Please note that I don’t plan on checking this thread for responses.

Good luck if you decide to continue to use this product.

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