Sounds we have none

We have tried all day to get any sounds on our account. Any help would be most welcome. We are using iPhones.
Jerry

Do you receive Garadget alerts? You can configured them in “Alerts” screen of the app:

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Additionally, you can configure the way they are displayed by visiting Settings->Notifications->Garadget screen:

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Please let me know if you have difficulties with the setup

No problem with setup but no sounds, not sure what to do now?
Sincerely,
Susan

Do you receive sounds for other push notifications on your phone?