Status won't update

Apps Mobile Apps
1

The door status always says “closed 5h”
It doesn’t matter that I open/ close the door with the app. It just shows closed 5h. I upgraded to the new android app, same thing. Only now I have trouble closing the door as it always shows closed 5h. I even see that status on the web site when I login there.

Clearly the sensor works as i get push notifications when there door opens & closes but the status is stuck as closed 5h.

2

FWIW, I unplugged the device in my garage and plugged it back in. I also tweaked some settings on my router (disabled parental controls for the garaget device). Seems to be working now.

1 Like