Recently installed on a Gliderol door in Australia. The instructions are good and it seems to work very well, except when both my wife and I felt the need to close the door and both pressed close on our individual phones. The unit becomes confused and it reverted to ‘stopped’ mode.
It was impossible to reboot the app or make the unit respond even though it was online. The screen did not recognize taps to close/open it. Logged out and in, nothing.
I had to click the old remote to close it.
This is a concern. Is there a hard reset or a way to solve this problem guys.