Switching to 2nd garage door in IOS causes app to continuously load

Apps Mobile Apps
1

Hi I recently upgraded to the new app (Garadget 2) on my iphone (6s) to re-enable notification. Im happy to report that its working again. However, the app seems to get stuck/crash if I try to switch views to the 2nd garadget in my IOS app (clicking on the door in the lower right corner will popup a loading msg that spins to no end). Eventually my phone screen timesout and shuts down. When I unlock my phone, the loading msg is still there however the background has a exclamation symbol on for both garage doors and says timeout…

I am able to log on to the web application just fine and it works as expected…

Thanks for making such a great product and supporting your customers!

-Stan

2

Stan,
Thank you for your continuous support.
Please try a clean install: logout, uninstall the app, re-install the app from the appstore.

1 Like
3

Awesome, that worked. Thanks again and I love the product (whens the next sale? I want to buy one for my friend as a house warming gift :P).

-Stan

1 Like
4

Great, thanks for the update.
I’ll PM you the coupon code so you don’t have to wait for the next sale.