Touching wires manually works but garadget doesn't

I’ve got a liftmaster security+ (1.0 not 2.0) and was trying to test the garadget before installing it with adhesive to the bottom of the opener. I wired everything up but trying to use the app to open/close the door gives no results. It’s not a connectivity issue to the garage door opener because if I touch the leads together the door opens and closes (the panel for the garage door still works fine as well). No issues with wifi or anything and I even hear a little click from the garadget when I try to use the app to open and close.

What else should I try?