I’m trying to log into our account on my wife’s phone and the email and password I saved in my password manager isn’t working. When I try to “reset my password” and enter my email address it says “could not find a user with supplied email address…”, yet on the app in MY phone, that same email is showing under authentication. I can only think that I’ve somehow signed up logging in through Facebook or something. How can I log her phone in so she can control the door too?
By the way, when I tried to log into this forum I needed to do it via Facebook too.