Unit offline when I'm away. Works locally


#1

Works fine with app when i am local. Away about 100 miles for weekend off lone whole time. Cam back home and works again???.


#2

This sounds like your phone doesn’t have a reliable internet connection while on the mobile data.
See if you have a link while away but on WiFi connection.


#3

Odd my other remote lighting app worked fine and i got an alert that the door was opened and closed by my daughter. All this when i was away.


#4

The connection might have been intermittent. Next time you can also try web app. It reports even is a single request times out.