Will not update

The door status always says “closed 5h”
It doesn’t matter that I open/ close the door with the app. It just shows closed 5h. I upgraded to the new android app, same thing. Only now I have trouble closing the door as it always shows closed 5h. I even see that status on the web site when I login there.

Clearly the sensor works as i get push notifications when there door opens & closes but the status is stuck as closed 5h.

Please power cycle your Garadget by unplugging the power adapter from the outlet and plugging it back few moments later. Does that solve the problem?