Encryption key fix (fast cyan blinks with occasional red)

[garadget]

You can try removing the device from account using the current mobile app (settings link from main screen then “delete” tab). If that doesn’t work, please PM me the device ID of your unit and I’ll take a look.

[wing]

Thanks that worked

[cdemi]

Hi,

I think I have the same problem.

I am trying to follow these steps, however when I try to login to garadget using particle login, I am getting incorrect credentials, which is impossible because I am using a Password Manager and if I logout and login to garadget web UI those credentials are accepted.

What am I doing wrong?

[roddie]

I am having this exact issue - Also using a password manager with copy/paste. I’ve typed the password manually as well, being very careful. I’ve verified that the password works in the web app.

particle
λ particle login
? Please enter your email address me@here.com
? Please enter your password [hidden]
! There was an error logging you in! Let’s try again.
! User credentials are invalid

[garadget]

This used to work with Garadget accounts.
If it no longer does, you can register a plain vanilla Particle account for this purpose at: https://console.particle.io/

[roddie]

I got a bit further but now I get this message with the final command:

particle keys send <removed> photon.pub.pem
attempting to add a new public key for device <removed>
Error sending public key to server: Permission Denied

Do I need to do anything in my Particle account other than set it up?

[roddie]

All good now - I read the post above and deleted it with the mobile app.

Thanks!

[John2]

I’m having a hard time getting this to work on my garadget that I have had for several years.

First my computer seems to be very stubborn when trying to communicate to the device while it is in DFU mode. I have to restart my computer while the device is plugged in and DFU mode to be able to list the device (dfu-util -list).

When I try following the sets I get this.

C:\Users\John\Downloads>dfu-util -d 2b04:d006 -a 1 -s 2082 -D cloud_public.der
dfu-util 0.8

Copyright 2005-2009 Weston Schmidt, Harald Welte and OpenMoko Inc.
Copyright 2010-2014 Tormod Volden and Stefan Schmidt
This program is Free Software and has ABSOLUTELY NO WARRANTY
Please report bugs to dfu-util@lists.gnumonks.org

Invalid DFU suffix signature
A valid DFU suffix will be required in a future dfu-util release!!!
Opening DFU capable USB device...
ID 2b04:d008
Run-time device DFU version 011a
Claiming USB DFU Interface...
Setting Alternate Setting #1 ...
Determining device status: state = dfuIDLE, status = 0
dfuIDLE, continuing
DFU mode device DFU version 011a
Device returned transfer size 4096
DfuSe interface name: "DCT Flash   "
Downloading to address = 0x00000822, size = 402
Download        [                         ]   0%            0 bytesError during download get_status

C:\Users\John\Downloads>particle keys server cloud_public.der
Make sure your device is connected to your computer: Error during DfuSe download: Error: Error during special DfuSe command SET_ADDRESS:UsbStallError: OUT control transfer failed

Any advice is appreciated.

[John2]

Soon after posting this I fixed my issue by updating my firmware via the instructions here.

Garadget firmware 1.24

The updated firmware 1.24 is out and most units have automatically received the update. The purpose of the update was to update underlying system to the most current stable version. There is no change in any of the functionality from the previous firmware release. In case the manual firmware update is needed, here are the steps: disconnect Garadget from the opener and power remove M4 screw connecting the main enclosure to the mount so it can be taken down without ripping out the adhesive pad…

I still had to put the device in DFU mode, and reboot my computer while it was plugged in. But I got it working again.