No Doors Found while light is Cyan

Duncan,
We’ll get this sorted out, no worries. I would also like to know more about the grammar situation. This is something that hasn’t been reported up to this point.

Please check out this post for the information on getting the device id:

After you have device ID recorded, click “R” to reset and let device reconnect (slow pulsing cyan). Please see this post on the ways to add the device to your account if for that didn’t happen during the normal setup process: