When choosing the deivce that is unique to mine. It never makes a connection to allow me to choose my home wifi. I have tried from my iphone ( says that it couldnt connect to the device and to try again. I have rebooted my phone and device by holding down the m for both 3 and 10 seconds separably with the same result. Also have made sure my phone is within a foot of device all the way to 3 inches.)
my wife’s android device (trys to connect to the device and after about 1 minute of connecting it says that it couldnt connect and to start the process over again from the beginning. I have also tried close up and up to a foot away from the device and also rebooted the phone.)
and two separate laptops. Both laptops connected with limited connectivity but the web page never brings me to the next screen. I have waited for it to connect for over 5 minutes and it never went anywhere from waiting for wifi connection to device. I have also tried changing the cable as others have stated there was a problem with it. While it did seem to help a little still can’t connect to it fully.
Please advise to what i can try next.