I was finally able to connect to WiFi after many unsuccessful attempts at using the Android app by using the Web app. So my advice would be to do ALL of your startup configuration from creating your account to setting up your Garadget from the web app on either a your smart phone, tablet, laptop, or other device that can switch between wireless networks. After configured in the web app you can then try and connect with the Android or Apple IOS app.
I did have to create another login using a different email address than I had created in the Android app, not ideal but what do you do?. You will need to login to the site and create a new account. I had created previously an account from the Android app, but that account wouldn’t allow me to see or configure my Garadget from the web app.
Once you have created your account in the web app you should see your available Garadget appear as “PHOTON-XXXX” while still in the web app. You should be able to select it and provide it your WiFi network SSID and password. At that point it will drop off your list. You will need to change your device’s WiFi to connect to a new SSID being broadcast as “PHOTON-XXXX”, this being the device you just added connection to your WiFi. Your Garadget should likely have changed from blinking dark blue to pulsing a light blue while flashing it’s laser at your garage door. All still while in the web app you will then need to switch your device’s WiFi back to your home’s WiFi. It took several minutes for my Garadget at this point to show up in the web app or the Android app which time I used to align the garage door reflector pad and verify my push button wires were firmly plugged in. But at this point I am able to log into the Garadget Android app with the new account I had created and see and function my garage door. So again, my advice is to use the web app from start to finish on creating your account and configuring, and then once complete you should be fine to switch over to the Android or IOS app.
After using the Garadget it functions well in the Android app, but from my limited testing before having to leave for work it didn’t quickly register that a physical garage door button press had opened the door. But when I pressed in the app to open the door it updated in the app and became in sync with the actual state of the door. Functioning the door again in the app closed the door correctly, so maybe there is some time delay on updating the status of the door in the app (I only waited less than a minute). Aside from that I have yet to have the SmartThings plugin (device handler and smart app) connect to or function the device. I only get a “Error - bad state. Unable to complete page configuration.” error after entering my account email and password. I’m sure these issues will be worked out over time, and I’m pretty excited for this device.